Privacy Policy
We understand the importance of your data security and implement measures to ensure your data privacy in both processing and storage.
Why do we collect, process, and store your data?
- To allow our specialists to contact you, provide information, and respond to your inquiries;
- To enter into a cooperation agreement with you, should you wish to collaborate with us;
- To fulfill your order;
- To give you the opportunity to rate your cooperation with us;
- To maintain an effective customer database so you do not have to repeatedly provide various information to us;
- To offer increasingly useful services by analyzing our customers and their wishes, and order history;
Who is responsible for your data and who processes it?
SIA “Matrixsoftlabs” is the controller of your data. SIA “Matrixsoftlabs” is responsible for the secure collection, processing, and storage of all your submitted data. For any questions or changes related to your data, please write to the specified email: davis@matrixsoftlabs.com. Only duly authorized employees and data processors can access your data (with their ID access in the respective systems) and process it within the scope of their authority, as necessary for order placement, execution, invoicing, or database sorting.
How long do we store your data?
We store your data in our system for the period prescribed by the Republic of Latvia.
Cookie Policy
Our website uses cookies.
What are cookies? – Cookies act as a specific website's memory, allowing it to remember your computer on subsequent visits. They can remember your settings or improve user convenience. Additional information about cookies, as well as how they can be managed or deleted, can be found at www.aboutcookies.org.
How to refuse cookies? – For most browsers, you can indicate that you do not want to receive cookies at all or only from specific websites. All modern browsers allow you to change cookie reception settings. These settings are usually available in the browser's options or preferences menu.
What data do we collect and store?
2. Contact information (email address and/or phone number)
3. Transaction data (purchased products, delivery address, price, payment information, etc.).
4. Any other information submitted to us during the use of services and purchase of goods offered on our site or when contacting us.
How do we use your personal information?
We do not sell or rent it to third parties, nor do we share this information with third parties for marketing purposes.
The main reason we collect your personal data is to fulfill your order.
We may pass your personal information to our third-party service providers who help fulfill orders and provide services on our behalf (delivery, payment processing).
Payment processing:
Payment processing is provided by the payment platform makecommerce.lv, therefore, our company transfers the necessary personal data for payment execution to the platform owner Maksekeskus AS.
If you have previously agreed that your personal information can be used for sending advertising materials, we may use it to send you advertising materials that, in our opinion, may be of interest to you. You can opt-out of receiving advertising materials at any time by clicking on the respective link provided in our emails or by sending us an email.